Why our policies are important

• Respect for time: Appointments are reserved exclusively for you. Clear arrival, cancellation, and late policies help us maintain on-time services so every guest receives full attention from our therapists and technicians.

• Easy booking & confirmations: We confirm appointments by phone, text, or email. Please arrive 10–15 minutes early to check in and settle in without rushing.

• Cancellation & late-arrival policy: We respectfully ask for at least 24 hours’ notice for cancellations or rescheduling. Late cancellations and no-shows may be subject to a fee to cover reserved appointment time. If you arrive late, we’ll do our best to provide your full service when possible; otherwise we may need to adjust your treatment to stay on schedule.

• Payment options: We accept major payment methods, Cash app or square. Gift cards are redeemable for services